FAQs

Black Rock Retractable Solutions

  • What services do you offer?

    Our company specializes in custom retractable screens for various applications including doors, windows, patios, and large openings. These screens are designed to offer protection against insects while maintaining optimal airflow and visibility.
  • Where are you located?

    Our base of operations is in Bethel, Connecticut. We extend our services to homeowners and businesses across Connecticut, New York, and Western Massachusetts.
  • What types of retractable screens do you install?

    We provide a range of retractable screen options including screens for single, double, and sliding doors, large opening screens suitable for patios and porches, window retractable screens, and motorized retractable screens for enhanced convenience.
  • Why choose retractable screens over traditional screens?

    Retractable screens offer several advantages over traditional fixed screens. They are unobtrusive, user-friendly, and help maintain your home's aesthetic appeal. When not in use, these screens can be rolled away, unlike fixed screens which may obstruct views and require seasonal removal.
  • Do you provide custom sizing?

    Indeed, we do. Each screen is custom-measured to ensure a perfect fit for your specific space, followed by professional installation.
  • How long does installation take?

    The majority of our installations are completed in a single visit. The process typically takes a few hours, with the exact duration depending on the project's size and complexity.
  • Are your screens durable?

    Our screens are constructed using high-quality materials specifically chosen for their durability. They are engineered to withstand regular use and various weather conditions.
  • What warranties do you offer?

    We provide a two-year warranty on installation. Additionally, depending on the product, we offer a limited lifetime warranty on the frame and components. Please note that the screen mesh is not included in the lifetime warranty as it is considered a consumable item subject to wear and tear.
  • How do I get a quote?

    To receive a free, no-obligation estimate, you can contact us via phone, or by completing our online form.
  • Do you serve both residential and commercial properties?

    Yes, we cater to both residential and commercial customers. Our services are available to homeowners, contractors, and businesses seeking retractable screen solutions for any type of space.